Refund policy

Return & Refund Policy

We want you to love your order. If something isn't right, here's how returns work.

Return window: You may request a return within 30 days of delivery.

Condition: Items must be unused, in their original condition, and in the original packaging.

Return shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we can't guarantee we'll receive your returned item.

Restocking fee: None.

Refunds: Once we receive and inspect your return, we'll process your refund to your original payment method within [5–10] business days. Depending on your bank or card issuer, it may take a few additional days to appear.

Damaged, defective, or incorrect items: If your order arrives damaged, defective, or you received the wrong item, contact us within [7] days of delivery at supportcentral.co@gmail.com with a photo, and we'll make it right at no cost to you.

To start a return: Email supportcentral.co@gmail.com with your order number and the reason for the return, and we'll send instructions.