Questions about your order, a scene that won't load, or whether it'll work for your place — we answer every email.
Email usPre-Season Sale · Up to 50% offWe typically reply within 1 business day. Gloomly is based in Tennessee, USA.
Free U.S. shipping (domestic only). Orders process in 1–2 business days and typically arrive in 2–4 business days after that. Shipping cost, if any, is shown at checkout.
30-day return window. Return shipping is the customer's responsibility, but there's no restocking fee. Items must be in resalable condition.
If something arrives damaged or incorrect, email us with a photo and we'll make it right — that's on us, not you.
Payments are processed securely through Shopify. We never see or store your card details.
Full Return & Refund, Shipping, Terms of Service, and Privacy policies are linked in the checkout footer.
